Fresh Air Solutions

Your HVAC cleaning
questions, answered.

Practical answers about cleaning, treatment options, and what to expect during a service appointment.

How often should air ducts be cleaned?

There isn’t one cleaning interval that’s appropriate for every home. The need depends on factors such as pets, renovations, previous occupants, visible debris, HVAC conditions, and how the home is used.

Will you show me what is inside my ductwork?

When accessible, our technicians can show customers conditions discovered during the inspection or cleaning process.

Do you clean dryer vents?

Yes. Dryer vent cleaning can be performed separately or added to qualifying duct-cleaning appointments.

Can you remove mold from my HVAC system?

We provide cleaning and treatment services for appropriate HVAC surfaces where suspected microbial growth or contamination is observed. Visual appearance alone cannot determine the exact type of microbial growth, and laboratory testing may be necessary when identification is required.

Do you test for mold?

Unless specifically contracted for an appropriate testing service, our technicians do not represent visual observations as laboratory-confirmed mold.

Does UV-C kill mold?

Properly designed UV-C systems can help control microbial growth on surfaces receiving sufficient UV-C exposure. UV equipment is not a substitute for correcting moisture problems or physically cleaning existing contamination.

Will duct cleaning eliminate every odor in my house?

No company can responsibly guarantee removal of every odor because odors can originate from numerous sources outside the HVAC system. We can address HVAC-related contamination and discuss treatment options based on what we find.

Do I need to leave my house during service?

Usually not. The technician will explain any precautions associated with specific treatments being performed.

How long does duct cleaning take?

Service time depends on the home’s size, number of systems, duct configuration, accessibility, and condition. Your technician can provide a better estimate after evaluating the system.

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